Returns & Exchanges

At Footpatrol, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return window for items in their original, unworn condition. Please ensure all tags remain attached and footwear is returned in its original box to qualify for a full refund.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose a Carrier

  Select your preferred return method from our list of approved couriers and download your digital QR code or printable shipping label.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring the shoebox is protected by an outer mailing bag or box to avoid damage during transit.

• 4.
  Drop Off and Track

  Take your parcel to a designated drop-off point and keep your proof of postage receipt until your refund has been fully processed.